What We Do

Furniture Maintenance & Repairs

We handle routine maintenance, adjustments, and repairs to keep furniture functional, safe, and looking its best therefore reducing the need for early replacement.

Warranty Coordination

Navigating warranties can be time-consuming and unclear. We manage warranty claims directly with manufacturers, coordinating inspections, replacements, and repairs so issues are resolved quickly and correctly.

Refresh & Reconfiguration Support

As teams and needs evolve, we assist with furniture refreshes, reconfigurations, and updates therefore helping your space stay current without starting over.

Ongoing Service & Support

Our team remains available to support changes, fixes, and improvements as your workplace evolves and providing continuity and peace of mind.

Why This Matters

Without a maintenance plan, small issues can turn into larger disruptions. With Pivot, clients gain:

Extended product life: Maximize the value of furniture investments
Reduced costs: Address issues early and avoid unnecessary replacements
Less disruption: Fast, coordinated service with minimal impact on teams
Single point of contact: One partner managing service and warranties

We make it easy to maintain a workplace that continues to perform.

ADDITIONAL SERVICES

Through our partnership with MillerKnoll, we offer eZconnect—a web-based, self-service ordering and tracking system—and a host of other services. These include ergonomic consulting (Thrive), data-driven workplace optimization (Space Utilization Service), and sustainable options for disposing of furniture, supplies, equipment, carpet, and more (rePurpose).