Meet New Business Development Sales Executive Nicole Lambard
A Q+A with one of Pivot's newest sales team members.
Q: What is your background, and how did you come to work in this industry?
A: I’ve had a bit of a winding path to where I am today. When I first moved to California, I started a career in dentistry. Once I had kids, I wanted to balance work with raising babies and toddlers, so I built my own childcare business. That experience taught me a lot about running a business, managing people, and creating environments where others feel safe and supported. At the same time, my husband had joined the commercial furniture industry, so I was always exposed to the world of commercial interiors even if I wasn’t working in it yet.
As my kids got older, I decided it was the right time to shift my focus. That transition led me into the commercial furniture world when joined Pivot last year. I have enjoyed that this role allows me to combine relationship-building, business development, and my appreciation for well-designed spaces that truly support the people using them.
Q: Why did you want to get into sales, interiors, and furniture?
A: I’ve always enjoyed connecting with people and understanding how they work. I like helping solve problems in ways that actually make their day easier. Commercial interiors bring together creativity, relationships, and problem-solving, which makes the work feel meaningful. Being part of creating spaces where people feel supported, comfortable, and inspired is what I enjoy most.
Q: What trends are you seeing in our industry?
A: There’s a big shift in our industry toward flexibility and well-being. Companies are thinking more intentionally about how people feel in their spaces, not just how many desks fit on a floor. I’m seeing more investment in collaborative and social areas, quiet spaces for focus, better acoustic planning, and environments that support hybrid work.
Sustainability is also important, especially reusing existing furniture and making thoughtful updates instead of replacing everything. Overall, clients want spaces that support different work styles and help build culture.
Q: How do you see Pivot curating experiences in both their showrooms and client spaces?
A: Pivot designs spaces that feel intentional and welcoming. Our showrooms are meant to show how people actually work, not just display furniture.
You’ll see different zones for collaboration, focus, and downtime, along with comfortable materials, thoughtful lighting, and technology that blends into the space. There’s also a hospitality feel that makes people want to stay and explore. We take the same approach with client spaces by really understanding their culture and creating something that fits how their teams work day to day.
Q: What do you think sets Pivot apart from the competition?
A: What makes Pivot different is that we are a true full-service partner. We support clients through design, furniture, construction solutions, installation, and long-term support all in one place.
We focus heavily on relationships and collaboration, both with our clients and with design partners. We balance good design with practical solutions, and we genuinely care about the people we work with. That comes through in the spaces we create and in how we show up for our clients.