Operations & Service Center

Fremont, CA

East Bay Sales Office, Showroom & Warehouse, designed by ARC TEC

Pivot Fremont with colorful lounge furniture decor

In 2015, Pivot Interiors consolidated its Northern California warehouse operations and East Bay sales office into a new, state‑of‑the‑art 100,000‑square‑foot facility. This move combined three separate 25,000‑square‑foot warehouse buildings in Milpitas into one unified location, significantly increasing efficiency and simplifying operational workflows. By merging three independent infrastructures into a single space, Pivot created a streamlined environment that improves logistics, coordination, and overall service delivery.

The East Bay location uniquely integrates Pivot’s Service Operations team and Sales team under one roof. This shared environment fosters natural collaboration, supports faster communication, and allows both groups to leverage shared resources. The central plaza features a large family‑style table and activity area, giving employees a place to gather, connect, and build community throughout the day.

Workstations throughout the space use Herman Miller’s Canvas Office Landscape in a variety of configurations—including dock‑based, beam‑based, and wall‑based setups—to support diverse workstyles. The showroom also includes multiple collaboration zones, meeting rooms, breakout areas, and lounge spaces. These areas feature ancillary products from top manufacturers such as Stylex, Boss Design, Keilhauer, Naughtone, Rouillard, Watson, and Hightower, demonstrating a range of solutions for flexible and modern work environments.

A signature feature of the facility is the warehouse’s giant picture window, designed to give visitors a clear view of Pivot’s operational capabilities. The warehouse includes advanced racking systems, wire decking, modern lighting, and specialized equipment. This highly functional environment serves as a destination for customers—especially those interested in Pivot’s asset management and product storage services—offering a transparent look at how their inventory is cared for.