Maintenance & Support Services

Maintenance & Support Services

We're committed to your satisfaction. Long-term customer loyalty is our goal.

After installation, our team ensures everything works flawlessly and meets your needs – even if those needs change. We partner with the highest quality vendors to ensure long-term satisfaction with our products.

WARRANTY, REPAIR & MAINTENACE SERVICES

Our Service Operations team specializes in maintaining all brands of open plan systems and office furniture. If the furniture is still under warranty, we'll make the repair and manage the warranty process for you. We offer a proactive Product Maintenance Plan for regularly scheduled inspection, cleaning, stain-prevention, and more. We'll handle modifications, refurbishment, paint touch-ups, wood refinishing, and reupholstery—often on site. And our Herman Miller products are known for their outstanding 12-year warranty.

ASSET & INVENTORY MANAGEMENT

We provide storage, reconfiguration, relocation, and move management services. We can also help you design, implement, and run a complete asset strategy system. From procurement and usage to relocation and eventual replacement or disposal, our proprietary system, AIM, inventories and manages all of your workplace assets regardless of location.

ADDITIONAL SERVICES

Through our partnership with Herman Miller, we offer eZconnect—a web-based, self-service ordering and tracking system—and a host of other services. These include ergonomic consulting (Thrive), data-driven workplace optimization (Space Utilization Service), and sustainable options for disposing of furniture, supplies, equipment, carpet, and more (rePurpose).